We keep your lettings admin, deadlines and complaint evidence under control — so you're always audit-ready.
The Renters' Rights Act introduces significant new requirements for letting agents. Agencies that aren't prepared risk complaints, enforcement action, and reputational damage.
Housing Ombudsman oversight with an 8-week response target. Every complaint needs a clear, documented timeline.
All tenant communications must be logged and retrievable. Verbal-only records won't hold up under scrutiny.
Safety certificates — gas, electrical, EPC — must be tracked proactively. Missed deadlines mean non-compliance.
New requirements to disclose specific information at tenancy start. You need to prove what was provided, and when.
If challenged or audited, you need a complete evidence trail. Reconstructing records after the fact is costly and risky.
Most agencies aren't ready. We fix that.
Two ways to work with us — a one-off readiness assessment or ongoing evidence management.
TenancyTrail was founded by a lettings operations specialist with enterprise-grade systems experience. We bring institutional-level compliance infrastructure to independent and regional agencies — without the enterprise price tag.
Whether you need a one-off readiness assessment or ongoing compliance support, we're here to help. Book a free 15-minute call or fill out the form and we'll get back to you within one working day.